Privacy Statement

NESIS is incorporated as NESIS LABS, LLC (hereinafter, “NESIS”, “we”, or “us”). This Privacy Policy describes how we process personal information, including the types of personal information that we collect, the purposes for which we use it, the types of third parties with whom we share it, and any rights you may have with respect to such personal information. This Privacy Policy applies to the personal information you provide us when you visit our website (www.nesislabs.com, the “Site”) or when you otherwise contact or engage with us.  By accessing or using the Site or otherwise providing us with personal information, you are consenting to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, you should leave the Site immediately and not provide NESIS with any personal information.

The Types and Categories of Personal Information We Collect

We may collect personal information under a broad range of circumstances. Generally, we collect the following types of information directly from you:

  • Identity data, such as your name, title, company/organization name, e-mail address, telephone and fax numbers and physical address (including street, city, state, postal code, and/or country).
  • Registration data, such as information provided by you when you register for an account to use our Site, including usernames and passwords.
  • Marketing and communications data, including your marketing preferences and your subscriptions to our publications.
  • Transaction data, including orders for our products and services and details of payments to and from you, including purchase history and limited payment card information.
  • Your feedback, including feedback from you about our Site as well as our products and services generally, which may include data gathered from any NESIS surveys in which you participate or reviews submitted by you.

Internet-Related Information We Collect

We collect information from visitors to our Site, including the following general data: the referring URL; your demographic information;, your Internet Protocol (IP) address; which browser you used to come to the Site; the country, state or province from which you are located; and the pages of our Site that you viewed during your visit and any search terms entered on our Site. Generally, we collect this data for the purposes of system administration, to gather broad demographic information, and to monitor the level of activity on our Site. We track visitors’ traffic patterns throughout their online sessions, including pages or specific URLs a visitor views while using the Site. We use your information to diagnose problems with our servers and software and to administer our Site.

Information Collected From and About Third Parties

In accordance with applicable law, we may collect personal information about you from third parties, such as social media websites/applications, former employers, background check providers and others, which we may combine with the information we already hold about you in order to promote our legal or business interests, such as to help us improve and customize our Site to your preferences and for other purposes set forth in this Privacy Policy. We may also collect your business contact information from your employer or other third parties, which we will use to facilitate or otherwise engage in traditional business activities and similar administrative matters. We may also ask you provide personal information about third parties to use as references, answer questions about your employment, refer a friend to our products and services or for other reasons.  If you provide personal information about a third party you expressly represent that you have the full right and authority to provide NESIS with the information.

How We Use your Information

We may use personal information for several business and administrative purposes, or to further our legal or other business interests. Generally, we use personal information for the following reasons:

  • Services and transactions.We may use your personal information to deliver services to you or carry out transactions you have requested, including, but not limited to, providing information on NESIS products or services you have purchased or otherwise use, processing product orders, handling warranty claims, answering customer service requests, and facilitating the use of our Site.
  • Improving our Business.We may use your personal information to perform business analyses or for other purposes that help us to develop and improve the quality of our business, our Site, products and services (including new products and services), for example, by customizing our Site to your particular preferences or interests. We may use your personal information to conduct research and analysis to help us analyze your purchasing preferences, identify the products and services that best meet your requirements and measure the effectiveness of the advertising we serve you. Where permitted by law, we may combine the information that we collect via our Site with other information we hold about you (such as information about your use of our products and services) in order to offer you an improved and consistent customer experience when interacting with us or for other purposes set forth in this Privacy Statement.
  • Marketing.In accordance with applicable laws and regulations, we may use your personal information to inform you of products or services which may be of interest to you, and to otherwise communicate with you about offerings, events and news, surveys, special offers, and related topics. You are able to opt-out from marketing communications sent via e-mail at any time, free of charge by using the “unsubscribe” link in any e-mail marketing materials you receive from us.
  • Rewards and Financial Incentive Programs.We collect and use personal information to maintain and administer our financial incentive, rewards, and loyalty programs (“Rewards Programs”). We use the personal information you provide in these programs to offer unique rewards, track your program status, and to facilitate the exchange of program points for products, promotional materials, training workshops, and other items. If you consent to participate in any Rewards Program, you may withdraw that consent at any time by contacting us using the contact details at the end of this Privacy Statement or in accordance with the instructions set forth in the applicable Rewards Program’s terms and conditions. NESIS may use information gathered from participants in its Rewards Programs for any other purpose or in any other manner set forth in this Privacy Policy.
  • Enforcement and Protecting our Business.We may use the personal information we collect in order to detect, prevent and respond to fraud, intellectual property infringement, violations of our terms and conditions, violations of law or other misuse of our Site, products, or facilities. We may use your personal information to administer and protect our business and our Site, including troubleshooting, system maintenance, support, reporting and hosting of data. We may use your personal information to promote, defend or protect our legal, regulatory, and business interests.

Sharing Information

We DO NOT share your personal information with third parties.

  • Payment Card Transactions.All payments for purchases made through the Site are completed using a third-party vendor’s online payment system. NESIS does not have access to your credit card information and does not store or disclose your credit card information. Any personal or financial information you provide to our online payment system is subject to the third-party’s privacy policy and terms of use and we recommend you review these policies before providing any personal or financial information. NESIS currently uses Authorize.netas our e-commerce platforms.
  • Distributors and Business Partners. We may share your personal information with third parties that distribute our products and other trusted business partners for purposes that include allowing those third parties to send marketing communications to you. For instance, we use Wooboxto provide us with software, Facebook enabled applications, websites and other online services to enable us to operate sweepstakes, contests, promotions, websites, website plugins, Facebook page apps, surveys, polls, and similar market data gathering activities. Such sharing of personal information for marketing purposes will be performed in accordance with applicable laws and regulations.
  • Business Restructuring. Circumstances may arise where for strategic or other business reasons NESIS decides to sell, buy, divest, merge or otherwise reorganize businesses in some countries. We may disclose information we maintain about you to the extent reasonably necessary to proceed with the negotiation or completion of a merger, acquisition, divestiture or sale of all or a portion of NESIS' assets.
  • Disclosure for Other Reasons. We may disclose personal information if required or authorized to do so by law or in the good-faith belief that such action is necessary to comply with legal requirements or with legal process served on us, to protect and defend our rights or property or, in urgent circumstances, to protect the personal safety of any individual. We may share your personal information with any third party when we believe such disclosure is necessary to defend or protect our legal, regulatory, and business interests. We may also disclose your information upon your express consent.

In the event that you facilitate a transaction with NESIS, or request information from, or otherwise engage with us, and such activities requires NESIS to share your personal information with a service provider or other third party, you hereby direct NESIS to intentionally disclose your personal information to the service provider or third party as described herein provided the service provider or third party does not, in its reasonable judgment, sell the personal information, unless that disclosure would be consistent with the law.

Data Retention and Localization

The information that NESIS collects and processes is stored in the United States. If you are located outside of the United States, please be aware that information you provide to NESIS will be transferred to the United States, and that the United States may not provide the same level of protections as the laws in your country. By continuing to provide us such information you hereby consent to your personal information being transferred to, and stored in, the United States. Your information will be kept in a database held on servers kept in a physically and technologically secure environment accessed only by authorized personnel or contractors. The period during which we store your personal information varies depending on the purpose for the processing. For example, we store personal information needed to provide you with products and services, to facilitate transactions you have requested, or to engage in marketing activities, in accordance with applicable law. In all other cases, we store your personal information for as long as is needed to fulfill the purposes outlined in this Privacy Policy.

Security

We are committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. However, no information system can be fully secure, so we cannot guarantee the absolute security of your personal information. Moreover, we are not responsible for the security of information you transmit to the Site over networks that we do not control, including the Internet and wireless networks, and you provide us with any information and data at your own risk. The safety and security of your personal information also depends on you. Where we have given you (or where you have chosen) a user ID and password to access the Site, you are responsible for keeping those log-on credentials confidential and not revealing them to others. You must contact us immediately if you have to reason to believe that your user ID or password to our Site have been compromised.

No Data Collected from Children

Our Site is not directed at nor intended for use by children. As a result, we will not knowingly collect information from children under sixteen (16) years of age with or without consent from their parents or guardians. If you are under the age of sixteen you are prohibited from using our Site or with providing us with your personal information, unless you can demonstrate affirmative authorization from your parent or legal guardian to do so.

Cookies and Web Analytics

When you visit this Site, we use cookies and similar technologies to collect information and enhance your experience online through web browsers and applications. This site may only function properly if cookies are enabled. NESIS uses persistent cookies to authenticate that you have visited the site before and display content that is relevant and specific to you. Cookies are very small files that store information about your visit to and use of this Site. Most major commercial internet sites use them and they make your internet-surfing more useful and less time-consuming for you because they store information that is reusable each time you visit this Site, such as preferences you have chosen to share with us. Cookies allow us to provide information that is more meaningful to you without asking you the same questions every time you visit us. You may get also cookies from our advertisers and service providers. Accepting cookies through your web browser is your personal choice. You can set your browser to disable cookies. However, if you choose not to accept cookies, we may not be able to provide you with as good of an experience as one that is specifically tailored to your needs by utilizing the cookie and you may not be able to utilize some features of the Site. We may also use our own cookies to provide you with personalized online display advertising tailored to your interests.

We use different analytic tools which serve the purpose of measuring, analyzing and optimizing our marketing and provide you with customized advertisements that could be of particular interest to you. 

You can find more information about cookies, behavioral advertising and online privacy at www.allaboutcookies.org. For some of our service providers that participate in the Digital Advertising Alliance (DAA), you can exercise your choice to opt-out of interest-based advertising at http://optout.aboutads.info.  You may also opt-out of receiving interest-based ads from many third party websites and applications through the Network Advertising Initiative’s (NAI) Opt Out Tool which is available at http://www.networkadvertising.org/choices. Certain types of mobile devices have a identifier that provides organizations with the ability to serve targeted advertising directly to a specific mobile device, and you may (depending on the device) be able to limit advertising, reset the advertising identifier, and turn-off your device’s tracking features within your device’s settings. For more information see http://youradchoices.com/appchoices.

Your Rights and Responsibilities

You are permitted, and hereby agree, to only provide personal information to NESIS if such personal information is accurate, reliable, and relevant to our relationship and only to the extent such disclosure will not violate any applicable data protection law, statute, or regulation or infringe upon anyone’s data privacy rights or privileges. If you provide NESIS with any personal information about a third party, you expressly represent that you have the full right and authority to submit the information to NESIS.

You may have certain rights under applicable data protection laws with respect to personal information about you that is collected through the Site or when you contact or otherwise engage with us. To exercise any of these data privacy rights, please contact us, or have your authorized agent contact us, in accordance with the “Contact Us” section listed below. In the event you submit, or your authorized agent submits on your behalf, a data request, you (and your authorized agent) hereby acknowledge and agree, under penalty of perjury, that you are (or the authorized agent of) the consumer whose personal information is the subject of the request. We will respond to any data requests within the timeframes required by law, and we may charge a fee to facilitate your request, where permitted by law.

Marketing. You have the right to opt-out of receiving electronic direct marketing communications from us. All electronic direct marketing communications that you may receive from us, such as e-mail messages, will give you an option of not receiving such communications from us in the future. California residents have the right to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. We do not share personal information with third parties with whom we have reason to believe use such information for their own direct marketing purposes.

California Privacy Rights. Pursuant to the California Consumer Privacy Act of 2018, as amended (“CCPA”), California residents may have additional data privacy rights, such as the right to be notified about what personal information is collected about you, and our intended use and purpose for collecting your personal information. California residents have the right to know and access personal information we have collected, used, disclosed, or sold about you over the past twelve (12) months, including the categories of personal information we have collected, used, disclosed, or sold about you; the categories of sources from which the personal information is collected; and, the business or commercial purpose for which your personal information was collected, used, disclosed, or sold; the categories of third parties with whom we have shared your personal information. California residents have the right to request NESIS transfer, to the extent feasible, personal information in certain forms and formats. California residents have the right to request that we (and any applicable service provider) delete/erase your personal information under certain circumstances.

California residents have the right to opt-out of the sale of their personal information. NESIS does not sell your personal information to third parties for profit. However, we do use third party website analytical tools and features, and marketing partners, and such relationships may involve the disclosure of your personal information for “valuable consideration” as set forth in the CCPA. Our Site is not directed and should not be used by minors under the age of sixteen (16) and therefore NESIS does not knowingly sell the personal information of minors under sixteen (16) years of age without affirmative authorization.

California residents have the right not to be subject to discrimination for asserting their rights under the CCPA. If you make, or an authorized agent on your behalf makes, any request related to your personal information under the CCPA, NESIS will ascertain your identity (and the identity of the authorized agent, to the extent applicable) to the degree of certainty required under the law before addressing your request. NESIS may require you to match at least two or three pieces of personal information we have previously collected from you before granting you access to, or erasing, specific pieces, or categories of, personal information, or otherwise responding to your request. We may require written documentation that demonstrates a third party is authorized to serve as your agent for the purposes of submitting the requests set forth herein.

Do Not Track. Some web browsers may transmit “do-not-track” signals to the website with which the user communicates. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them. We currently do not take action in response to these signals.

Persons with Disabilities. NESIS strives to ensure that every person has access to information related to our products and services, including this Privacy Statement. Please contact us if you would like this Privacy Statement provided in an alternative NESIS format and we will seek to meet your needs.

Changes to the Policy

We reserve the right to change or update this Policy at any time by posting a notice that we are changing our Privacy Policy, sending an e-mail message to previously registered visitor and/or taking such additional steps as may be required by law.

Contact Us

If you have questions regarding this Privacy Policy or our handling of your personal information, would like to request more information from us or would like to exercise a data privacy right, please contact us at info@nesislabs.com or use the interactive webform at https://www.nesislabs.com/pages/contact-us.

This Policy is effective as of November 1, 2023.